Resident Benefits

At Professional Property Managers, we believe that renting a home should come with more than just a place to live—it should come with real benefits that make life easier and more enjoyable. We provide added value, convenience, and peace of mind for our residents. From hassle-free maintenance requests to exclusive perks and protection plans, we’re here to enhance your rental experience every step of the way.

  • Our secure, password-protected resident portal gives you easy access to manage your rental experience. You can view your payment history, print rent receipts, submit maintenance requests, and update your contact details—all at your convenience, 24/7.

  • We understand the importance of timely communication. That's why we guarantee a response to all inquiries within 24 business hours, ensuring you never have to wait long for the assistance you need.

  • We work with pre-screened, trusted vendors who are skilled, professional, and committed to leaving your property clean after each job. To ensure your satisfaction, we also send you a maintenance survey after each service, so you can share your honest feedback and help us maintain the highest standards.

  • Say goodbye to postage fees and lost mail. With our secure online payment system, you can easily set up one-time or recurring payments using bank transfers or eChecks, all with no bank fees to you. It's a fast, convenient, and hassle-free way to manage your rent payments.

  • Your security deposit is securely held in an FDIC-insured trust account, ensuring its safety. In the unlikely event that your property is foreclosed, we guarantee the protection of your deposit. Your peace of mind is our priority.

  • At Professional Property Managers, we prioritize building trust with our residents by providing exceptional customer service. We are committed to ensuring your needs are met and creating a positive living experience for all of our residents. Your satisfaction is our top priority.